Noble Timepieces Inc.

Shipping & Payment Information

When will my order ship?

Once your payment has been securely verified, it will take less than one hour to package and ship your order. Orders made after 5pm PST Monday thru Friday will not be shipped out until the next business day. If you place an order any time after 2pm PST on a Saturday, your order will be shipped out on Monday.

How long does shipping take?

USA - 2-3 business days

International - 3-6 business days

**All of these shipping times are estimates. These days are considered 'business days' which is Monday thru Saturday and does not include Sundays or holidays.**

How much does shipping cost?

USA & International shipping is FREE

Will I have to pay international import taxes & duties?

**International Customers Only**

Your order will be subject to import taxes and duties once it arrives in your country. These fees are based on the original purchase amount of your order. Please contact your country’s customs office for specific amounts and percentages that you may be charged. Noble has no control over any fees that you will be charged and is not responsible for any taxes and duties added onto your shipment. You will be responsible for paying any import taxes and duties in order for customs to clear your package for delivery.

Order Information

I need to make a change to my order. How do I do that?

If you need to make any changes to your order, please contact us immediately. Once your order has shipped, we will be unable to make any changes.

How can I track my order?

Once we have shipped your order, our system will automatically email you your tracking information. Please allow up to 24 hours for the tracking information to update properly. If you did not receive your tracking information please contact us and we will happily email it to you.

Why was my order cancelled?

If your order was unexpectedly cancelled, chances are that our fraud detection system flagged your order as being possibly fraudulent. If you believe it was an error on our part, please try to place your order again with Paypal, Amazon Pay, Apple Pay or a Google Pay account.

What is your return policy?

FREE returns on all USA orders. International return postage must be paid by the customer. 100% Full refunds will be issues on new never worn items only. Refunds can take 3-5 business days to appear in your bank account. Have a return? Please fill out the return form here

Product Information

What are your watch cases made of?

We use 316L stainless steel in all of our timepiece case, link bands and buckles. 316L is a surgical grade steel that is hardened and anti-corrosive.

What type of movements do you use in your watches?

We only use quality Swiss quartz movements from Ronda in all of our timepieces. These movements have an impressive -10/ +20 sec/month time keeping accuracy with proven reliability.

Are your watches water resistant?

The Offset model is water resistant to 3ATM. Your timepiece can be splashed, rained on and used during hand washing. It should not be used for any other water activites.

The Promise model is water resistant to 5ATM. Your timepiece can be splashed, rained on, used while washing your car, during cool showers and for surface swimming. It should not be used for scuba diving or deep-sea diving.

The Pursuit model is water resistant to 5ATM. Your timepiece can be splashed, rained on, used while washing your car, during cool showers and for surface swimming. It should not be used for scuba diving or deep-sea diving.

The Estate model is water resistant to 5ATM. Your timepiece can be splashed, rained on, used while washing your car, during cool showers and for surface swimming. It should not be used for scuba diving or deep-sea diving.

The Director model is water resistant to 10ATM. Your timepiece can be splashed, rained on, used while washing your car, during cool showers and for surface swimming. It can also be used during surfing, snorkeling and spear fishing. It should not be used for scuba diving or deep-sea diving.

**Additionally your timepiece should not be used in hot water or saunas, because this can wear on the gaskets that protect your timepiece.**